My apologies，Our shop does‘t currently have this product.
oh, after we careful check the stock , this product is available.
Please Don’t worry . We will ship it as soon as possible .please wait patiently.
I want to carefully confirm this things are correct avoid trouble sending the wrong product to you.
Have you got the product? Could you please with us some pictures of the defective product?
1. Hello, I noticed that you haven’t paid yet. Do you have any question to ask me ?
2. If you can pay toady,the product wil be able to ship immediately,and you can also get a discount.
3.Hello , do you have any question about the product ?
I would respond with something like “Oh I’m sorry, we don’t sell that product here.”
I would add suggestions of a similar product we do sell (such as “Oh, we, unfortunately, don’t sell that particular brand of coffee maker, but we do have this brand which is similar if you wish to consider it”)
Or if we don’t have anything remotely similar, I’d suggest other retailers (as much as I’d hate to send them elsewhere) that might have what they seek.